| Company: |
Central Online Ltd. |
| Address: |
919/555 South Tower Building (Jewelry Trade Center)
14th Floor, Silom Road, Bangrak, Bangkok 10500 Thailand
Tel: 662-630-3100
Fax: 662-630-3131
E-mail: services@col.co.th
Website: http://www.col.co.th |
| Managing Director: |
Pong Skuntanaga |
| Number of Employees: |
36 |
| Founded: |
August, 2000 |
| Owner: |
Central Retail Corporation Ltd. |
| Products: |
• Online Shopping Service
• Telephone Shopping Service
• Call Center Service
• In-store Online Shopping Kiosk
• Out-of-store Online Shopping Kiosk |
| Mission Statement: |
To be the dominant player of the innovative e-commerce business in this region by integrating traditional retail channel with the online technology and functionality. |
| Geographic Focus: |
Thailand |
| Online Customer Service Department: |
662-630-3030
662-630-3100 |
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Being the electronic retailing and direct sales division of Central Retail Corporation Ltd., Central Online leverages the power of all of our store brands and catalogs. By offering our guests additional avenues to shop for trend-right merchandises, driving traffic to our stores and promoting our unique brands, Central Online positions the corporation as a leading multi-channel retailer.
» Background
Central Online, the direct merchandising and electronic retailing organization of Central Retail Corporation, was formed in mid 2000. The business combines the e-commerce team at the company with other retail professional and direct sales staffs from its current stores plus the specialized external staffs into one integrated organization.
The Central Online main office and call center are located in the company's headquarter at Silom Gallery South Tower Building, Bangkok, Thailand. The organization has distribution center for door-to-door operation at Rama II Road, Bangkok.
» Online Customer Service Department
Central Online developed a new Call Center for Central Retail Corporation based on the latest technology. This innovative call center will operate both inbound and outbound calls to provide customer the best services with the higher relationship level.
» Central Group Companies' E-commerce and Website
Central Retail Corporation views the Internet not only as a channel for selling merchandise, but also as an important communications and advertising tools to reach guests and provide enhanced guest service. The Central Online organization operates seven Web sites, which supports the store and catalog brands in an online environment. (more details)
» Contact Point
• Online Customer Service Department : 0-2630-3030
• Fax : 0-2630-3131
• E-mail : services@col.co.th
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